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Security

How we protect your data.

Our commitments

  • You own your data.

    It belongs to your company. You can ask us to delete it at any time.

  • Never used to train AI.

    We don't train AI models on your data, and the AI companies we use can't either.

  • Kept separate.

    Your data is walled off from every other customer's.

  • Everything is recorded.

    Every change is logged, with who approved it and why.

Controls

Safeguards in place.

These apply to every customer, however Quro is set up for you.

  • Encryption

    Your data is encrypted while it travels over the internet and while it is stored.

  • Passwords and keys

    The logins Quro uses to reach your systems are kept in a secure store. They give access only to what Quro needs, and can be changed at any time.

  • Who can see what

    People see only what their role needs. Quro reaches only the systems you connect, and every access is logged.

  • AI companies we use

    They work under contracts that stop them training on your data and limit how long they can keep it.

  • A full history

    Each action is saved with the information it used, the reason for it, the rules in force at the time and the person who approved it.

  • You decide what runs on its own

    At first, a person approves everything. Quro takes on more only when you choose, and only within the limits you set.

Deployment

Where your data lives.

Quro runs in our cloud as standard. If your company has stricter rules, there are two other options.

  • Our cloud

    We run and monitor it for you.

  • Dedicated

    Servers used only by your company, in the region you need.

  • Your cloud

    Quro runs in your own cloud account, with the AI companies you choose.

Compliance

The standards we follow.

  • SYSTEM AND ORGANIZATION CONTROLS ★ SOC 2CONTROLS

    In progress

    We're building our controls to the SOC 2 criteria, ahead of the independent audit.

  • GENERAL DATA PROTECTION REGULATION ★ GDPREU

    Built to meet it

    The EU's privacy law.

  • CALIFORNIA CONSUMER PRIVACY ACT ★ CCPACALIFORNIA

    Built to meet it

    California's privacy law.

We can sign a data processing agreement (DPA) with you.

Ownership

Leaving is simple.

If you stop using Quro, we give your data back or delete it, as your contract sets out.

Have more questions?

Ask us, and we'll send any of these:

  • SOC 2 audit timeline
  • How long we keep data
  • How we tell you about incidents
  • Companies that handle your data

Email hello@qurohq.com

This page is a summary. The exact terms are in your contract with us.